Exchange Policy
At CoCo Street, we want you to love what you wear. If something isn't quite right, we offer a simple 7-day exchange.
The basics
- You may request an exchange within 7 days of receiving your order.
- Exchanges only — we do not offer cash refunds.
- Items must be unworn, unwashed, and returned with all original tags attached.
- Exchanges are subject to stock availability. If your preferred size or style is unavailable, we'll offer the closest alternative or a store credit.
How to request an exchange
Message us on WhatsApp or email us within 7 days of delivery with your order number and the item you'd like to exchange, and we'll guide you through the next steps.
Please note
- Sale and discounted items may be eligible for exchange only, not store credit.
- For hygiene reasons, certain items may not be exchangeable.
- Cash on Delivery (COD) is available nationwide across Pakistan.